Performance Management in Public Sector

A 3 hours workshop on Performance Management in Public Sector was conducted for participants of 47^th MCMC on August 10, 2026 by Dr. Ali Sajid. The workshop commenced with an explanation of concept of performance and its application in public sector. The guest speaker highlighted that public sector performance encompasses protection of government resources, application of rules and regulations, adherence to due process, and achievement of desired results. He subsequently discussed different types of performance indicators and explained the distinction between performance management and performance appraisal. The session also covered key characteristics of personnel appraisal, factors contributing to unsatisfactory performance, and measures through which individual and organizational performance can be improved. A major focus of the workshop was on Key Performance Indicators (KPIs) and their importance in measuring critical dimensions of organizational performance. Dr. Sajid explained different types of KPIs and emphasized that effective indicators should be specific, measurable, attainable, realistic and aligned with the intended organizational outcomes. To reinforce conceptual learning through practical application, a hands-on exercise was conducted in which participants were divided into four groups and tasked with formulating KPIs according to given instructions. The exercise provided participants an opportunity to apply concepts discussed during workshop and clarify ambiguities through direct interaction with guest speaker. The workshop ended with discussion on participants proposed KPIs and feedback from Dr. Sajid. The session ended with a vote of thanks to guest speaker by Sponsor DS.